Frequently Asked Questions

We’ve gathered the most common questions asked by our customers. Still Have a question? Click the button below and send us a message!

DO YOU HAVE FREE TOURS?

While we do not offer complimentary tours, our Day Fresh Tour is the most comparable to that experience.

Can I bring my backpack on the tour?

No backpacks, large purses or bags are allowed on the tours.

DO YOU HAVE TOURS AT ANY OF THE OTHER BREWERIES?

Tours are only available at the St. Louis Brewery. Merrimack, NH is currently offering a Beermaster Tour

I AM TRYING TO RESERVE A TOUR FOR LATER IN THE YEAR, BUT I AM UNABLE TO MAKE A RESERVATION.

We are open for tours year round. Our tour schedules become available online about 1-2 months in advance.

ARE RESERVATIONS REQUIRED FOR BREWERY TOURS?

We strongly recommend making a reservation online to ensure your spot on the tour. We do accommodate walk-ins if we have availability.

DO YOU HAVE WHEELCHAIRS AVAILABLE?

We do not have wheelchairs available, but our tour route and trolley are wheelchair accessible. Motorized wheelchairs are allowed on the tour but cannot go on the trolley. Your tour guide will walk you back up the hill.

CAN CHILDREN COME ON THE TOUR?

The only tours with an age restriction are the Beermaster Tour and the Finisher Tour. Guests must be at least 13 to attend the Beermaster Tour and ALL guests on the Finisher tour must be at least 21

CAN I BRING MY INFANT IN A CARRIER ON THE BEERMASTER TOUR OR FINISHER TOUR?

No. We do not allow anyone under the age of 13 on the Beermaster Tour. Everyone must be atleast 21 years and over to attend the Finisher Tour.

WILL MY TOUR BE CANCELED DUE TO RAIN?

Tours run rain or shine! We recommend bringing an umbrella as the tour is both an outside and inside walking tour.

WHERE DO I PARK?

We have free parking located right in front of our tour center. We have additional parking in another lot across the street.

DO YOU HAVE BUS PARKING?

Yes, we have a parking area that can accommodate buses. This is available on a first come, first served basis.

WILL I GET TO PET THE CLYDESDALES?

Clydesdale VIP Experience has a photo opportunity with the Clydesdale, and this is the only opportunity to get up-close.

CAN YOU SEND ME THE CLYDESDALE HITCH SCHEDULE?

You can follow along with the hitch by following us on our Clydesdale Facebook page: https://www.facebook.com/BudweiserClydesdale . Select the Events tab for all upcoming appearances.

DO YOU HAVE PRIVATE MEETING SPACES AVAILABLE?

Yes, we do. You can inquire by sending us a message on our www.BiergartenEvents.com website or email BiergartenSTLEvents@anheuser-busch.com

CAN I MAKE A BIERGARTEN TABLE RESERVATION?

We do not take table reservations in the Biergarten.

HOW DO I CANCEL MY TOUR?

Bookings can be cancelled or rescheduled up to 24h before the tour, a Service Fee of 10% or a minimum of $1 per person is non-refundable. Please message us at tours@anheuser-busch.com or call us at 314-577-2626

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